Support

Contact email

For support, contact us at info@ranvals.com.

This is the main contact email for Dinyol support requests.

What we can help with

You can contact us for account access issues, sign-in problems, app errors, subscription or purchase questions, bug reports, feature questions, and general support requests.

• Account access and sign-in problems.
• Purchase, subscription, or billing questions.
• Prayer times, Quran, widgets, adhkar, tasbih, or other feature issues.
• Bug reports, crashes, and unexpected app behavior.
• Questions about account deletion, privacy, or support follow-up.

What to include in your message

To help us investigate quickly, include the email address linked to your account if relevant, your device platform, and a short description of the issue.

• Your Dinyol account email address, if the request is account-specific.
• Your device type and platform, such as iPhone or Android.
• The app version if you know it.
• Clear steps showing what happened and what you expected instead.
• Screenshots if they help explain the problem.

Support scope

We review support requests in the order they are received and aim to respond as soon as reasonably possible.

For privacy-related requests, account deletion questions, or legal notices, you can also use the same email address so we can route the request correctly.